Privacy Policy

We collect information you provide directly to us, such as when you request a demo or contact us through our website forms. This includes your name, email address, company name, job title, and any other information you choose to provide.

We use Vercel Analytics to collect anonymized, aggregated usage data about how visitors interact with our website. Vercel Analytics does not use cookies, does not track individual users across sites, and does not collect personally identifiable information. You can learn more in Vercel’s Analytics privacy policy at vercel.com/docs/analytics/privacy-policy.

This website does not set any cookies.

We use the information we collect to respond to your inquiries, process demo requests, and communicate with you about our products and services.

Anonymized analytics data is used solely to understand aggregate website usage patterns and improve our site.

We do not sell your personal information to third parties. We do not use your code, architecture decisions, or any data processed by the Team Helix platform for training AI models.

When you submit a form on our website, your information is transmitted to Slack (operated by Salesforce, Inc.) for the purpose of notifying our team. Slack processes this data under their own privacy policy and our Data Processing Agreement with them.

We use Vercel, Inc. to host this website and provide anonymized analytics. Vercel processes data under their privacy policy and Data Processing Agreement.

We do not share your personal data with any other third-party services.

Code generated by the Team Helix platform belongs entirely to you. We do not retain, analyze, or use your generated code for any purpose other than providing the service you requested.

Architecture decisions, governance policies, and audit logs are stored securely within your organization’s isolated environment. We do not access this data without your explicit permission.

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Personal information submitted through our website forms is not stored in a database. It is forwarded to our team via Slack and retained only within Slack according to our workspace retention settings.

Audit logs and governance records for platform customers are retained according to your organization’s configured retention policies. Default retention is 7 years for compliance purposes.

You may request deletion of your data at any time by contacting us at privacy@teamhelix.ai.

We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption, access controls, and regular security assessments.

We maintain SOC 2 Type II compliance and undergo regular third-party security audits. Our infrastructure is hosted in SOC 2 and ISO 27001 certified data centers.

Under the GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal information. You have the right to object to or restrict certain processing of your data. You have the right to data portability.

To exercise any of these rights, contact us at privacy@teamhelix.ai. We will respond to your request within 30 days.

We process your personal data on the following legal bases: your explicit consent (provided via our form consent checkboxes), our legitimate interest in responding to inquiries and improving our services, and compliance with legal obligations where applicable.

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses where applicable.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.

If you have questions about this privacy policy or our data practices, please contact us at privacy@teamhelix.ai.